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Related Lessons

Lesson: Satisfaction Please! (Part 3)


Worker Safety - The Triangle Fire Legacy

The Triangle Shirtwaist Fire of 1911 was a turning point for employee health and safety protections in the U.S. Students investigate the Triangle tragedy and how its impact is still felt today. Students identify eerie parallels between the Triangle Fire and more recent workplace events with safety implications – recent complaints of Wal-Mart employee lock-ins, a deadly fire in a North Carolina poultry processing plant in 1991, and a 1993 fire in a Thailand toy factory given the sad distinction of most deadly industrial fire in the world. How can future tragedies be prevented in the workplace? Students assess the costs, benefits and effectiveness of various government and labor actions. They discover that worker safety is a complex issue and there is no one-size-fits-all solution.

Grades: 9-12
Published: 04/06/2004

The Collapse of Corporate Giants: The New Dr. Evils?

This lesson was inspired by an article in "Fortune" magazine, "Why Companies Fail," May 27,2002. Its focus is on the relationship of business ethics to business bankruptcy or near failure. Students participate in a simulation by assuming the roles of either members of an inquirery board or by assuming the roles of the chief executive officers of a selected corporation. Internet research is required as students discover some of the causes of corporate failure.

Grades: 9-12
Published: 12/20/2002

Satisfaction Please! (Part 2)

Even the savviest consumer has a problem with a good or service on occasion. It is a consumer’s right to complain when there is a genuine problem. In some situations, it is also a consumer’s responsibility. A problem can’t be fixed if no one knows it exists. In this series of three lessons, the students learn how to effectively seek redress for a consumer problem. In the first lesson, they are given tips for seeking redress from a seller of a good or service via personal visits, telephone calls and letters. They write a letter in an effort to resolve a consumer problem they or someone they know has experienced. Lessons 2 and 3 focus on what to do when a consumer is unable to get a problem resolved with a seller. A variety of options are presented in both the public and private arena. The students must select sources of outside help that would be appropriate in hypothetical situations they are given.

Grades: 9-12
Published: 11/14/2005

Related Publications

The following lessons come from the Council for Economic Education's library of publications. Clicking the publication title or image will take you to the Council for Economic Education Store for more detailed information.


Energy, Economics, and the Environment: Case Studies and Teaching Activities for High School

This publication helps students analyze energy and environment issues from an economics perspective.

Grades: 9-12
Published: 2006

5 out of 10 lessons from this publication relate to this EconEdLink lesson.

Focus: Understanding Economics in Civics and Government

This publication contains 20 lessons designed to provide an economic insight into topics typically covered in may civics and government classes.

Grades: 9-12
Published: 2009

5 out of 21 lessons from this publication relate to this EconEdLink lesson.